Stuck at updating blizzard update agent Mandy p hotchatdirect
Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).Would you like to answer one of these unanswered questions instead?While I was investigating a similar issue for Diablo 3 (which got several steps further than this issue), I have already completely cleaned the World of Warcraft agent from my machine, and rebooted multiple times in an attempt to get this installation process to progress.I did some additional googling and found a post on a blue tracker which simply advises to perform all of the steps I have already run through.Visit Stack Exchange I have recently been demanded to return to World of Warcraft, to take part in a reform of my old guild, so I am trying to reinstall World of Warcraft.I have downloaded the installer with no problems and run it as administrator, however it simply hangs at "Checking for updates..." as per below; I have left this installer for a period of time and it has not timed out, it simply just sits there doing nothing.
Tech Support tried to help by giving me a myriad of fixes: dns flush, power cycle, Windows update, running a security scan, disabling security programs, enabling Secondary Logon, closing background applications, manually updating Agent, deleting Tools folder, and opening ports for all Blizzard games.
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I also tried game client installers in different languages and for different games (suggested by I had Starcraft 2 Heart of the Swarm installed on this computer a year ago and uninstalled it.
Of course, a year later and Blizzard has new installer software that hates my computer and refuses to let me play warcraft in space. As requested by Tech Support, I have created a "Looking-Glass" diagnostic for Authentication, Dx Diag, and MSInfo reports.